Terminals and Conditions

Terms and Conditions Remember to generate the payment to the savings account # 00787002731 Bancolombia (Julián Gómez Vergara CC. 1216725923) 🔛 Nequi: 3053512023 and send them our WhatsApp: 3053512023. CANCELLATION POLICIES: 80% of the money is refunded, in case of cancellation (by part of the tourist) with at least 48 hours prior to the event. In case of cancellation within 24 hours prior to the event, you will not be entitled to a refund or exchange for another event. In the event that the cancellation is prior to the event and by Trekking San Cristóbal, all the money transferred will be returned. In the event that an event occurs that prevents the end of the tour, once it has started, there will be no refunds or exchanges for another event, for example: blockages, landslides, protests, floods, etc. IN CASE THE CLIENT DOES NOT ARRIVE AT THE AGREED TIME, NO REFUND WILL BE MADE.